Impact Solutions, Inc. is the developer of the MemberMax Association and Web Management Software.
The company has been developing software solutions since 1988.
Database and Web Development
Impact Solutions maintains a staff of highly-experienced software engineers. All products are designed and developed by this senior development team. If needed, we work with customers to add additional capabilities to the core system so that our customers can stay on the supported product and benefit from future feature additions and new capabilities. We will also contract with customers to add new web services to the core feature set.
Impact Solutions has many years of industry experience, along with CPA's and tech-savvy staff that are available to assist you in transitioning from your old system. Whether you need assistance in choosing a firewall solution for your network or assistance in defining a new chart of accounts, we are here to help you during your transistion.
Implementation - A Six Stage Process to Ensure a Successfull Installation
Our implementation managers work directly with your key staff members to ensure a smooth and timely installation. We provide a comprehensive implementation guide to keep the project on track, provide you with suggestions on numerous configuration options and ensure that information flow between the organizations stays on track. A quality data conversion and database setup are critical to the successful long term use of any software system. If you have tried simplistic spreadsheet imports, you know what we mean. You likely lost some history.
Our product trainers are available to get your staff up and running quickly. We offer the convenience of training at your offices and tailor the training schedule to suit your needs. We also offer on-line training. Regularly scheduled training courses allow you to get new employees up to speed quickly.
Support - we answer the telephone
Impact Solutions prides itself on fast and courteous customer support. Most support incidents are handled during the initial call.